Privacy Policy

Last updated: December 2025

1. Introduction

ReflektAI ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.

2. Information We Collect

We collect the following types of information:

Account Information:

  • Email address
  • Name (if provided)
  • Authentication credentials

Photos and Images:

  • Reference photos you upload for AI processing
  • AI-generated photos created by our service

Usage Data:

  • App usage patterns and preferences
  • Device information (device type, operating system)
  • Crash reports and performance data

3. How We Use Your Information

We use your information to:

  • Provide and improve our AI photo generation service
  • Process your photos using AI technology
  • Manage your account and subscriptions
  • Send service-related communications
  • Analyze and improve app performance
  • Ensure security and prevent fraud

4. AI Processing

Your uploaded photos are processed by AI systems to generate new images. This processing involves:

  • Analyzing facial features and characteristics from your reference photos
  • Using AI models to generate new images based on selected styles
  • Temporary storage during the generation process

We use third-party AI services (fal.ai) to process your photos. These services are bound by their own privacy policies and data protection agreements.

5. Data Storage and Security

Your data is stored securely using industry-standard practices:

  • Data is stored on secure cloud servers (Supabase)
  • Reference photos are stored in private, encrypted storage
  • Generated photos are stored for your access and can be deleted at any time
  • We implement encryption in transit and at rest

6. Data Retention

We retain your data as follows:

  • Account information: Retained while your account is active
  • Reference photos: Stored until you delete them or close your account
  • Generated photos: Stored until you delete them or close your account
  • Usage data: Retained for analytics purposes, typically up to 2 years

7. Third-Party Services

We use the following third-party services that may collect data:

  • Supabase: Database and authentication services
  • fal.ai: AI image generation processing
  • Apple/Google: App distribution and in-app purchases

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to certain processing of your data

To exercise these rights, please contact us at support@baltek.net.

9. Children's Privacy

ReflektAI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the App or sending you an email. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@baltek.net